SxDSalon: A group blog on social interaction design

Diversity and social design

In a post last week, Adrian Chan called out claims that competitive motivations are predominant in human nature. One such quote comes from Louis Gray, writing on the need for more meaningful metrics than followers. “Humans have this innate sense of need to be ahead of all others, to measure themselves, and deliver some level of self-assigned worth thanks to what are questionably valuable statistics.” Adrian rightly observes that, “it’s not humans or human nature that are ...

The revival of groups in the age of the network

In a recent blog post, David Weinberger writes about how networks have surpassed groups in recent years, as ways of defining social connections online. “In the past decade, we’ve gone from talking about social circles to social network. A circle draws lines around us. Networks draw lines among us.” Social network messaging, where communication centers around the individual user (such Facebook and Twitter), have rocketed to prominence, far ahead of group-based tools (such as ...

Learnings about web ratings systems

“The Wisdom of Crowds” is one of the driving principles of Web 2.0. The idea, explored in James Surowiecki’s influential book, is that decisions made by large numbers of people together are better than decisions that would have been made by any one person or a small group. This principle has powered the wide adoption and success of tools including including Google, collaborative filtering, wikis, and blogs. One common technique, following the Wisdom of Crowds principle, is ...

On new concepts for public and private

Pronouncements of the death of privacy are clearly premature. Google’s initial choice to reveal one’s email contacts was a significant mistake – disturbing for some users and harmful or dangerous for others, such as consultants whose clients were revealed, and abuse victims whose networks were revealed to stalkers. The clear violation of the boundary shows that there are, in fact, real boundaries that can and shouldn’t be violated. That said, there is also real change h...

Buzzing

Buzz is obviously a work in progress. This is troubling to some but doesn’t bother me. I don’t mind that they released it without key features and are going to iterate as they go. If anything I think it’s a strength. Software in general, and social tools in particular, benefit from the developers learning and improving from adoption and use. Buzz is being designed around social web standards. I love love love this, because standards based systems are the right approach in the ...

How boundaries are formed in a more transparent world

Last night at the Social Business Tweetup in San Francisco, I had a conversation with Stowe Boyd about new ways boundaries will be constructed in a world of increased transparency. In the personal world and the business world, more is transparent, boundaries are more porous; boundaries continue to exist, and are created in some different ways. Signal to noise. When constant streams of talk and data are available, the biggest need is for tools and affordances to manage attention and improve s...

Social design in the physical world – touch screen table exhibits

With new interface technologies, social interaction design can come into play when people are in the same room. When I was in the Boston area on vacation, I ran into Henry Kaufman, one of the principals of Tactable a design and development shop that makes interactive touchscreen exhibits and technologies for museum and commercial installations. Kaufman gave me a tour of their studio, in a carriage house in a residential neighborhood near Harvard Square. The installations have iPhone like touc...

Social Technology Use and the Lifestage Fallacy

A number of years ago, research studies were published showing that teens were heavy users of instant messaging, and more likely to use IM and less likely to use email than adults. A very brief search shows that teens’ preferences for IM were observed in studies from 2005 and 2001 These results are often cited as showing that there are generational differences in social technology use – youth preferred synchronous communication, and email was going to inevitably decline. This past ...

Rybczynski’s chairs – on architectural layers in social design

One of my favorite pieces of writing on design is the section in Witold Rybczinski’s Home on the history of the chair. Comfortable, cushioned sitting tools are a relatively recent development in human history. Chairs didn’t start with the goal of comfort. In ancient times, rulers sat upon thrones, and “during the middle ages, the prime function of the chair was ceremonial. The man who sat was important – hence the term chairman.” Comfortable chairs, says Rybczin...

FB new privacy settings – a contrarian positive view

Facebook’s privacy changes are drawing a lot of fire, but they work pretty well for me, and are at bottom a positive change. But the way Facebook presents these changes is untrustworthy, and makes the company seem even more untrustworthy than they are being. Facebook now makes it easier for you to share information with the world, and to make that choice on a post-by-post basis, and to share posts with a specific set of people. In the past, I didn’t share much on Facebook because ...