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Tags as collecting behavior

When I first started curating the Yahoo! Design Pattern Library, I put “tags” near the top of my list of user interaction patterns to investigate. By that time, Yahoo! had already acquired several pioneers in the tagging realm, Flickr and Delicious, and there were some subtle distinctions in how they implemented the experience. We got down in the weeds on these and did a lot of research, ultimately settled on offering high-level guidance, and finished the patterns in the course of wr...

Eleven tips on how to apply social interaction design thinking

One of the key social interaction design deliverables is the social interaction design requirements document. Like the market requirements document, this spec covers social needs and requirements. Social needs of the product, of users, and of course, the business served by each. And its value applies equally to social media startups, campaigns, enterprise applications.Writing a social requirements spec, much like the MRD, involves organizational and company goals. What are your business interest...

Social dynamics and agile social design

The launch of any new social tool is a moment of high anticipation and anxiety for any development team. Try as they might, through internal use and limited alpha testing, engineers and designers must hold their collective breath for what happens when their product goes live. There's nothing like the real world for final proof of concept.As pregnant as this moment is for the vendors and creators of the full spectrum of social applications — blogs, wikis, communities, apps, games, you name ...

Diversity and social design

In a post last week, Adrian Chan called out claims that competitive motivations are predominant in human nature. One such quote comes from Louis Gray, writing on the need for more meaningful metrics than followers. “Humans have this innate sense of need to be ahead of all others, to measure themselves, and deliver some level of self-assigned worth thanks to what are questionably valuable statistics.” Adrian rightly observes that, “it’s not humans or human nature that are ...

Identity, Privacy and Differences for Women Online

Lately I have been thinking a lot about identity online and how things like age and gender affect how you approach projecting an online identity. Working with a startup that is creating opportunities for kids to be digital citizens with ownershop and accountability for their online identities made me wonder about what should be encouraged and what tools we need to be creating, implementing, educating people about when it comes to managing who they are and how they will be seen online. Can teachi...

The revival of groups in the age of the network

In a recent blog post, David Weinberger writes about how networks have surpassed groups in recent years, as ways of defining social connections online. “In the past decade, we’ve gone from talking about social circles to social network. A circle draws lines around us. Networks draw lines among us.” Social network messaging, where communication centers around the individual user (such Facebook and Twitter), have rocketed to prominence, far ahead of group-based tools (such as ...

From followers and game mechanics to more valuable social functionality

Some interesting perspectives appeared this week on game mechanics in social media and the corrupting devaluation of social systems, user experience, and metrics that seems to accompany follower counts, foursquare check-ins, and other numerical incentives to use.I just want to throw in my two cents from a social interaction design perspective. I agree that the simplicity of incentive models predicated on growing your numbers (and status) exist. (What I've called the apparency problem in social m...

When social search gets personal: ChatRoulette, Peerpong, Aardvark

A couple of items in the news this week got me thinking about the social search space. But not from the usual angle. We have all heard about ChatRoulette by now, and of the random acts of human exhibitionism that take place there. Well, apparently some of those random encounters were too good to let go of. And so some visitors have taken to the a new Missed Connections to find people they met on ChatRoulette.Cue "I still haven't found what I'm looking for." Yeah, by U2. And maybe that should be ...

Learnings about web ratings systems

“The Wisdom of Crowds” is one of the driving principles of Web 2.0. The idea, explored in James Surowiecki’s influential book, is that decisions made by large numbers of people together are better than decisions that would have been made by any one person or a small group. This principle has powered the wide adoption and success of tools including including Google, collaborative filtering, wikis, and blogs. One common technique, following the Wisdom of Crowds principle, is ...

ChatRoulette, I’m watching you (watching me)

Thus at bottom the message already no longer exists; it is the medium that imposes itself in its pure circulation ... the universe of communication ... leaves far behind it those relative analyses of the universe of the commodity. All functions abolished in a single dimension, that of communication. That's the ecstasy of communication. All secrets, spaces and scenes abolished in a single dimension of information. That's obscenity. The hot, sexual obscenity of former times is succeeded by the col...